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  Return & Exchange in 30 days
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Need to Return an Item?

Thank you for your recent purchase at boxercraft.com. Your business is much appreciated! We hope you are happy with your order. But in case you're not, we gladly accept returns within 30 days of the order shipment date. There is no charge for this service! We do not offer exchanges at this time. However, as an alternative option you can return the original item and place a new order online. Please note, original shipping and handling fees are not refundable.

Full return details can be found in our return policy. To return items by mail, locate your invoice, and follow the return instructions listed below.

Easy Returns in 4 Simple Steps

  • 1

    Complete online Return Authorization Form

    (For your convenience, you may also print a return label to mail your return.)

  • 2

    Prepare package.

    Include a copy of your return authorization (RA) confirmation email in with your package.

  • 3

    Attach return label.

  • 4

    Drop off package to carrier, purchase postage and ship!

Return items by mail

Return items by mail Locate your invoice, and follow the instructions listed below.

1 Complete an online Return Authorization Form. You may also print a return label to mail your return. If you prefer not to use the return label, please send your returned item(s) to:

Boxercraft Inc.
Retail Customer Returns
7131 Discovery Blvd
Mableton, GA 30126

2 Pack item(s) and Return Authorization (RA) confirmation email in the same package.

3 Tape return label securely to the address side of the package, without overlapping any adjacent side. Weigh package with carrier and add the appropriate amount of postage to your package.

4 Ship package from your nearest post office or shipping service of your choice to the address shown on the return shipping label. Keep your receipt as proof of postage. We also recommend that you use a traceable ground shipping method (e.g. UPS, FedEx, or the U.S. Postal Service insured mail), so you can track your shipment back to us for a seamless return.

Return authorization form

Boxercraft Return Form

Thank you for giving us the opportunity to serve you! To get started with your return, locate your invoice and use it to complete the online Return Authorization (RA) Form. We will process your request and a confirmation email will be sent to you with an assigned RA number.

Print out your confirmation email with your assigned RA number and include it with your return. Any package sent without a printed copy of the confirmation email will be refused. Original shipping and handling fees are not refundable. Full return details can be found in our return policy.


Customer Information Enter your order information to get started.


Items being returned, including reason for return

Help us understand what went wrong so we can make things right.

  • Select the reason for your return from the dropdown list next to the item being returned.
  • Repeat for each item being returned.

QtySKUItem Name or Product DescriptionSizeColorReason For Return (Select form return codes below)

Did we get it wrong we want to make it right! If we shipped the wrong item or packaged it poorly we will do our best to make it right by sending you a replacement at no cost to you. We encourage you to call customer service at 1-866-522-6694 before returning a product that is damaged or inaccurate so that we can provide you with the best service.

Return shipping label

To create a shipping label, print and complete the label below. If you prefer not to use the return label provided, please send your returned item(s) to:

Boxercraft Inc.
Retail Customer Returns
7131 Discovery Blvd
Mableton, GA 30126

Be sure to include your assigned RA number underneath your return address for faster processing. Remember to include your confirmation email with your assigned RA number as described in the topics above.

NOTE: Return shipping fees are at the expense of the customer.

Print return label on 8 ½" x 11" paper for best results.

Cut out label along this line. Be sure to add correct postage.

From

Boxercraft Inc.
Retail Customer Returns
7131 Discovery Blvd
Mableton, GA 30126

Boxercraft Return policy

As soon as we receive your returned item(s) and they are processed in our system, we will refund the purchase amount to the original method of payment. A check may be issued when the original form of payment is unavailable for credit. Please allow approximately 2 weeks after your return has been received for your credit to be processed. A credit should appear on your account within two billing cycles. Full details about our return policy are as follows:

  • All sales are final on reduced priced items. No returns accepted on sale items.
  • Customized items cannot be returned.
  • Please allow approximately 2 weeks after your return has been received for your credit to be processed. A credit should appear on your account within two billing cycles.
  • We cannot accept cash on delivery (COD) deliveries.
  • You must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed, and Boxercraft Inc. will not replace the contents of the package.
  • All refunds will be issued using the original form of payment. A mail check may be issued when original form of payment is unavailable for credit.
  • Shipping and handling is not refundable once an item has shipped from our facility.
  • We do not offer exchanges at this time. However, as an alternative option you may return your unwanted item(s) and place a new order.
  • Must receive items in original condition. Unworn, unwashed, undamaged, unused, and defective merchandise with all original tags attached may be returned.
  • Return shipping costs are at the expense of the customer.
  • All returns must include a printed copy of the return confirmation email with an assigned RA number and be addressed and shipped to the address below. Be sure to include your assigned RA number underneath your return address for faster processing.

    Boxercraft Inc.
    Retail Customer Returns
    7131 Discovery Blvd
    Mableton, GA 30126

Did we get it wrong we want to make it right! If we shipped the wrong item or packaged it poorly we will do our best to make it right by sending you a replacement at no cost to you. We encourage you to call customer service at 1-866-522-6694 before returning a product that is damaged or inaccurate so that we can provide you with the best service.

If you have any questions regarding our return policy, please contact customer service at 1-866-522-6694 7:30 a.m. - 6 p.m. EST Monday through Friday.

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